Assistance
Assistance - Frequently Asked Questions (FAQs)
This program is best viewed with Internet Explorer 5+. You are recommended if possible to use Internet Explorer 6.
How do I install Internet Explorer?
You can download the latest browser from the Microsoft web site at no charge
http://www.microsoft.com/windows/ie/ and follow the on-screen instructions.
How do I uninstall Internet Explorer?
Windows 95: Click on "Start" -> "Settings" -> "Control
Panel". Double click on "Add/Remove Programs". In the list
presented, find Microsoft Internet Explorer. Click on this line once to highlight
it, and then click on remove.
Windows 98: Internet Explorer comes as part of Windows 98. It cannot be uninstalled.
I cannot see some of the interactive content, e.g., The
four step procedure for risk assessment.
You need to have the Macromedia Shockwave; plugin installed. An installation
for Shockwave can be downloaded from http://www.macromedia.com/shockwave/download/
at no charge.
I cannot see any of the videos.
The videos in this program are supplied in Windows Media Video (WMV) format.
An installation for Windows Media Player can be downloaded from http://www.microsoft.com/windows/windowsmedia/download/default.asp
at no charge.
I cannot view PDF documents.
The PDFs (Portable Document Files) are viewed using "Adobe Acrobat".
An installation can be downloaded from http://www.adobe.com/products/acrobat/readstep.html
at no charge.
When I point to a button nothing happens. Nothing happens when
I click on some of the toolbar buttons, e.g. Glossary.
Either you are using a browser than can not utilize JavaScript, in which case
we suggest updating your browser. Or the settings on your browser have disabled
JavaScript. Enable this facility and try again.- 'View > Internet Options
> Advanced'.
If the questions here do not resolve the problem you are experiencing, please contact us so we can rectify any issues.
Many thanks,
The AMC Development Team.